✈️ Top Custom Travel Agency Software Development Company Dhaka, Bangladesh: GDS/API Integration & CRM
The travel industry in Dhaka is dynamic, competitive, and relies heavily on real-time data. Relying on disconnected spreadsheets, manual quoting, and separate platforms for flights and hotels leads to costly errors, slow response times, and lost bookings. IT SOFT is the leading **Custom Travel Agency Software Development Company in Dhaka, Bangladesh**, providing bespoke Travel ERP (Enterprise Resource Planning) solutions that integrate GDS (Global Distribution System), automate package creation, and centralize client management to significantly boost profitability and client trust.
The Digital Disconnects in Dhaka's Travel Industry
Local travel agencies and tour operators face unique technical and operational hurdles:
- Fragmented Booking Data: Managing flight bookings (from Amadeus/Sabre) and hotel/activity bookings (from various APIs) on separate systems leads to human errors during reconciliation.
- Complex Pricing & Currency: Difficulty in accurately converting foreign currency rates, managing complex markups, and handling dynamic pricing for tour packages.
- Inefficient Client Follow-up: Lack of a dedicated CRM to track client preferences, visa history, and follow up on quotes, resulting in missed sales opportunities.
- Manual Package Building: Time-consuming process of manually combining flight, accommodation, and activity costs to generate custom tour quotes.
IT SOFT's Core Solution: The Integrated Travel ERP System
As the expert **Custom Travel Agency Software Development Company Dhaka, Bangladesh**, IT SOFT delivers a powerful, modular ERP platform that controls the entire travel lifecycle:
1. GDS/API Integration & Booking Engine
- Seamless GDS Integration: Direct, stable API connectivity with major GDS providers (Amadeus, Sabre) and low-cost carriers (LCC) for real-time flight and ticketing management.
- Hotel/Activity Aggregation: Integration with third-party hotel and activity supplier APIs (e.g., Expedia, Booking.com) to provide a single booking window for agents and customers.
- Online Booking Engine (OBE): A white-label, client-facing booking portal integrated directly with the back-end, allowing customers to book flights and packages 24/7.
2. Package Management and Financial Automation
- Tour Package Builder: Intuitive tool allowing agents to rapidly combine pre-negotiated component costs (flights, hotels, transfers) into dynamic, profitable tour packages.
- Multi-Currency & Exchange Rate Tracking: Automated tracking and calculation of all transactions using up-to-date exchange rates, eliminating conversion errors.
- Automated Invoicing: Generating professional invoices, receipts, and Vouchers/E-Tickets automatically upon payment confirmation.
Client Relationship Management (CRM) for Retention
Our custom travel CRM is built to maximize client lifetime value:
- Centralized Client Profile: Storing passport details, visa history, travel preferences (window seat, special meals), and past booking records for personalized service.
- Quote Management & Follow-up: Tracking all quote statuses (Draft, Sent, Accepted, Rejected) and setting automated reminders for follow-up, ensuring no lead is missed.
- Travel Document Portal: Secure online access for clients to download their E-tickets, itinerary, and travel vouchers.
Success Insight: Accelerating Sales Cycle
A leading corporate travel agency in Dhaka significantly reduced its sales cycle time after implementing IT SOFT’s integrated ERP:
- The time taken to generate a complex international travel quote (multi-segment) was reduced by **70%** due to the automated Package Builder.
- Booking errors related to manual PNR transfer were eliminated, leading to **99% accuracy**.
- The centralized CRM helped agents convert **15% more** leads due to timely follow-ups and personalized offers.
Ready to Transform Your Travel Business?
In the highly competitive travel market of Dhaka, speed and accuracy are non-negotiable. Partner with IT SOFT, the leading **Custom Travel Agency Software Development Company in Dhaka, Bangladesh**, to implement a state-of-the-art Travel ERP that automates your operations, integrates global systems, and scales your business effortlessly. Contact us today for a free demonstration.
Frequently Asked Questions (FAQ)
Does your software provide features for managing agent commissions and incentives?
Yes. The financial module includes a robust system for defining and automatically calculating commission structures for individual agents or sub-agents based on sales volume, profit margin, or specific service type.
Can our clients make payments directly through the online booking engine?
Absolutely. We integrate the online booking engine with local payment gateways (e.g., bKash, bank transfers) and international gateways, allowing clients to securely pay for their bookings directly.
What level of data security do you offer for sensitive client and booking data?
Data security is paramount. We implement enterprise-grade encryption, role-based access control, and robust cloud hosting solutions to protect all sensitive client information and financial transactions.